FAQ
Q: How long does it take for customers to receive their downloads?
A: Should be able to download immediately after paying for your itemat PayPal if their payment is cleared. Once they click on the "Continue"link at PayPal, they will be taken directly to a download page. If the order has not been processed, or the payment is pending, then the customer will receive an email with the download links when the transaction has completed
Q: How secure is my personal information?
A: Dave Alvarez Studios is operated on secure data networks protected by industry-standard firewall and password-protection systems. In addition, to safeguard credit card e-commerce transactions we use industry-standard secure socket layer (SSL) encryption technology. This ensures secure transmission of your information from your browser to our servers. Our security and privacy policies are periodically reviewed and enhanced as necessary, and only authorized individuals have access to the information provided by our customers.
Q: When do I have to register? Why do I need to register?
A: You can view comics and enjoy a number of Da Studios features without registering. However, in order to comment on comics, or send comics to friends you must register with a minimum amount of information. Besides granting you account privileges, registration also enables us to describe the AGGREGATE demographics (e.g. 60% of the readers of the comic strip Cathy are female) of our sites to advertisers. We do not disclose specific information about any user to third parties.
Q: Is it safe to use my credit card?
A: Yes. DA Studios Network is operated on secure data networks protected by industry-standard firewall and password-protection systems. In addition, to safeguard credit card e-commerce transactions we use industry-standard secure socket layer (SSL) encryption technology. This ensures secure transmission of your information from your browser to our servers. Our security and privacy policies are periodically reviewed and enhanced as necessary, and only authorized individuals have access to the information provided by our customers.
Q: I forgot my password and/or my username. How can I retrieve it?
A: If you forgot your password, please go to the “Forgot your password?” Enter the email address you are registered under, and we will send you a new password. If you forgot your username, please go to the “Forgot your username?”. Enter the email address you are registered under, and we will send you your username.
Payment
Should be able to download immediately after paying for your itemat PayPal if their payment is cleared. Once they click on the "Continue"link at PayPal, they will be taken directly to a download page. If the order has not been processed, or the payment is pending, then the customer will receive an email with the download links when the transaction has completed
Secure Ordering & Payment Options
DA Studios Network is operated on secure data networks protected by industry-standard firewall and password-protection systems. In addition, to safeguard credit card e-commerce transactions we use industry-standard secure socket layer (SSL) encryption technology. This ensures secure transmission of your information from your browser to our servers. Our security and privacy policies are periodically reviewed and enhanced as necessary, and only authorized individuals have access to the information provided by our customers.
Returns & Refunds
Due to the nature of digital products they are not subject to refunds or credit.